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We have been customers of John Doe for many years. We have purchased goods from all their departments and have always received excellent service. We have just recently purchased all our lighting from their new lighting department.

I am writing to thank you and your excellent team of carpet fitters for a job well done. We had three of your men come to fit carpets in three of our bedrooms. Our home is a converted barn, with low ceilings and beams so not an easy job - not to mention displaced furniture in preparation for the new carpets. The men were all so courteous and obliging and they left the job so clean and tidy. Nothing was too much trouble for them. They even seemed to like our noisy dogs! Also, the two ladies in the store where I had chosen the carpet the previous week were so nice and very helpful. All in all a very satisfactory experience. We look forward to using John Doe again as and when we next need new flooring.

On behalf of the 1st and 3rd Stowmarket Scout Group and the Stowmarket Scout Centre Project, thank you and all your men for all your work. I just want to say that the flooring looks great and we have had many compliments.

We had our kitchen and utility fitted with Carnival Vinyl which to say the least must have seemed a very daunting task for your fitters because of the size and complexity of the job. But the reason for this letter is to say what an excellent job they made of it. We were advised several times that there would be a join and it may be visible but I would defy anyone to try and see it. They truly did a fantastic job. Whilst writing we would like to say that the attention and help with samples etc and advice given by your showroom staff and estimator was second to none and we truly appreciated it.

We would like to thank you all and particularly David in the Carpet Department, Malcolm who measured our rooms and Jon and Stuart who laid the carpet for making the whole experience of buying a new carpet such a pleasurable and such an easy one. Jon and Stuart were extremely helpful when they came, it was a relaxed and happy day and the two rooms look wonderful. David has been extremely helpful and I look forward to sorting out the bedrooms next. Thank you all very much.

My husband and myself would like to say a BIG THANKYOU to ALL of your STAFF. We recently purchased wooden flooring and Stressless furniture for our house in Stradbroke. What we found was that your staff were all extremely knowledgeable about the items we liked, and in fact knowledgeable about everything in your store. What is more, all your staff members were polite and nothing was too much of a problem. Even the staff who delivered the items were very polite, careful and an excellent advert for your company. The chap who laid the flooring, was extremely knowledgeable about how to lay the flooring, was very neat and tidy and left no mess. In fact, everything went completely smoothly. It was a great pleasure to have purchased our furniture and flooring from John Doe. Please pass on our thanks to all your staff, they were all wonderful.