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What our customers say about us:

I am writing to thank you and your excellent team of carpet fitters for a job well done. We had three of your men come to fit carpets in three of our bedrooms. Our home is a converted barn, with low ceilings and beams so not an easy job - not to mention displaced furniture in preparation for the new carpets. The men were all so courteous and obliging and they left the job so clean and tidy. Nothing was too much trouble for them. They even seemed to like our noisy dogs! Also, the two ladies in the store where I had chosen the carpet the previous week were so nice and very helpful. All in all a very satisfactory experience. We look forward to using John Doe again as and when we next need new flooring.

I came in to your showroom today to look at your carpets. Having been in before and to date being assisted by three or four different members of your staff, I just felt I had to contact you to say that your customer service is the best I have ever experienced. Well done to you all. In these difficult financial times you really stand out and deserve a real pat on the back. Many thanks for today's service and many more in the future I'm sure. I have and will continue to recommend you to others.

Your company recently fitted a black and white vinyl flooring to my conservatory. I would like to say that I am very impressed with the finished result. It looks really good and there are no gaps around the edges and it is not possible to see the join. The team responsible are highly skilled fitters and I give them full marks for their efforts. The whole job from the initial quotation, inspection to fitting was professionally carried out and I would like to say thank you very much.

I am very pleased with the carpet and I am so impressed with the service that I have received from your company. There were some problems which were dealt with in such a positive and helpful manner - thank you. I would definitely recommend you to others.

Dear Mr Doe, we recently decided to replace one of our carpets and visited your premises in Diss. We met with Lindsay and discussed our requirements. We were incredibly impressed with her very helpful response. Her suggestions on quality and colours were excellent. A very pleasant experience to deal with such a knowledgeable lady who was clearly intent on making sure we were happy with our purchase. Lindsay also arranged for the carpet to be fitted and for a further existing carpet to be re-laid in our house in a very efficient manner with no fuss. The work was undertaken yesterday and again the two carpet fitters were excellent. We are very pleased and will certainly return to John Doe of Diss for our future carpet/furniture requirements. Thank you.

The Oaksmere are proud clients of John Doe having used them almost exclusively for our recent, extensive refurbishment. Their attention to detail, customer service and product quality are second to none. We look forward to a long and fruitful partnership for many years to come.

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