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We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

We have been customers of John Doe for many years. We have purchased goods from all their departments and have always received excellent service. We have just recently purchased all our lighting from their new lighting department.

Superb service from Stewart who helped out my dear mother-in-law Jill when her recent bed purchase wasn't quite right for her bad back. New softer mattress sorted with no questions asked. Would thoroughly recommend any friends who need a new bed or mattress to get down here as they have a very wide range at competitive prices and with the extra value of high quality service included too. Thanks Stewart!

Thank you very much for your advice, help and splendid end result. You and your team definitely seemed to go above and beyond the call of duty! You can rest assured that we will remain loyal customers.

We had our carpets fitted and we are very pleased. The lady who we first had contact with was great. The man who came to look at the rooms and to measure up was very helpful. The man who laid the screed was extremely efficient and the two young men who finished the job were the icing on the cake, absolutely brilliant. Top class service from start to finish.

Having had carpets and furniture installed at my house on a couple of occasions, I would like to say what a pleasure it has been dealing with all your staff. There is always a warm welcome when entering your store followed by helpful advice and courteous and polite staff including when measuring and fitting. I have no hesitation in recommending your company to friends and indeed already have done so.