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We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

Superb choice of furniture, beds and carpets and excellent customer service from knowledgeable staff. Can not recommend enough.

I am writing to thank your company in general and a number of staff in particular for the tremendous service we have received during our traumatic move. From the first minute we entered your showroom, we were greeted by the most pleasant and friendly young ladies before meeting David who was most professional and extremely helpful so that we were able to select suitable carpets for 3 rooms in our house. The carpet arrived within 2 days of you confirming our order and your carpet fitters have just completed fitting all the rooms. The men worked so very hard and did so with a smile and moved furniture around quite beyond the call of duty. I cannot praise their work highly enough and would appreciate it if you would pass on our official thanks to them. I would have no hesitation in recommending your company in the future and we too will certainly be regular customers.

You came to fit two rooms for us and my wife and I would like to express our admiration for the quality of the work. Also, your fitters Jon and Stuart deserve a special round of applause. Not only are they very personable and pleasant to have around, they even helped us move a wardrobe back into the room which of course is not their job but they did it anyway and we very much appreciated their help. Given that we know just what sort of coffee they drink, we'd be quite happy to see them again to fit our second carpet, larger job! They certainly are a great credit to your company.

Dear Sirs, I would just like to thank you for a job well done by the happy professional people that work for you. From the very beginning and all the way through, the work has been carried out without the slightest problem and with any concerns I may previously have had were answered. My congratulations to you and your team.

A BIG thank you to all the amazing staff at John Doe of Diss for their hard work fitting our lovely new carpet and giving the White Hart a well needed fresh and bright new look.