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We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

Thank you for fitting the carpet throughout our new bungalow with such efficiency that they were all in place at the time of our arrival. We are delighted.

We are most grateful to you for all your help and assistance. We greatly appreciated the opportunity to bring home so many carpet samples at the outset, thus enabling us to be happy with our eventual choice. Now the job has been completed, please accept our thanks for the care, efficiency and hard work which you and the rest of the team put in to achieving such an excellent result. We look forward to dealing with you again in the very near future.

A big thank you to all the staff at John Doe's who have helped us. The sales staff for advice, patience and friendly humour - thanks Lindsey and Val, young Malcolm too for his estimating, Vincent who made floating the kitchen floor with latex look easy, John and Karl who made a fabulous job at laying the vinyl into an awkward shaped room and Gary and Stuart who fitted the lounge, dining room and hall carpets. Well done and a big thank you to you all.

We are very pleased with the floor and the two men who came to lay it were very efficient and quick.

We sought the services of John Doe of Diss off the back of several recommendations. We were very impressed at the level of customer service and attention to detail provided. Communication was stellar particularly with Nathan who continues to be a pleasure to deal with. We will certainly continue to use the services of Jonh Doe of Diss and cannot recommend them highly enough.