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We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

We bought new carpets for most of our house and were treated very well. Excellent service and excellent fitting!

We would like to thank you so much for the excellent service we received from you. We are absolutely delighted with the carpet and vinyl. The fitting of both is second to none and the attention to detail is truly amazing. Please thank your fitter again for us. We will be contacting you again in the future for all our flooring projects.

We are very pleased with the floor and the two men who came to lay it were very efficient and quick.

What a pleasure it has been for us to shop at 'Doe's'. Since moving to the area last year, it has been a delight to purchase from your store. Having met Edward on our recent visit, we must compliment the service we have received yet again; from the top man all the way through to the delivery! Your staff are all polite, helpful and friendly. Our close dealings with Graham and Lindsey have been superb; they always go the extra mile so we have always been so happy and satisfied. No 'hard sell' which gives us great pleasure in returning to spend! We really must compliment the young lad who 'delivers' - again, polite, helpful, friendly and delivers on all counts - respectful and someone who is a pleasure to have delivering to your home. We are delighted with our chairs - too comfortable! You are certainly doing something right - long may it continue. Thank you all so much.

We would like to take the opportunity of thanking everyone concerned with the ordering, measuring and fitting of our carpets and flooring. Everything was dealt with in a very swift and professional manner. The carpet fitters did an excellent job and were very polite and friendly.