What our customers say...

I have had a table and chairs delivered by Kevin & Andrew this week and today two divan sets. On both occasions the service provided and the helpfulness could not possibly have been better. We have been customers of John Doe for many years and will certainly continue to be so with service like this.


Could you please pass on my thanks to all involved in the sales and fitting of the carpet I selected. The whole procedure was very professionally carried out by people who care and have attention to detail, from sales, through to costing and fitting. The whole experience was a pleasure. Well done all, and thanks again.


Just wanted to say what a great job Jay and Kevin did this morning fitting our bedroom carpets. They were polite, courteous, efficient and tidy - a credit to the company!


Just wanted to say how impressed we’ve been when dealing with your company. From choosing my husband’s new Stressless chair in-store, to arranging delivery and then the two brilliant delivery guys - everything has been so straight forward and easy. Your staff are an absolute credit to your business and the level of customer service we’ve experienced has been superb. We own and run a family business and really appreciate and admire what you are doing with your setup, we also know that whilst people are quick to moan not so many are quick to say thank you! We will most definitely be back and will recommend you to others. Thanks again

Great Yarmouth

Just a short note to say thank you for installing such a fine piece of kitchen flooring for us, recently. Your men, Jason and Alistair, were quick, tidy and corteous - providing professional service of a high order. They were a great credit to John Doe; and gave us the high degree of service which my wife and I have come to expect from your fine company. The Karndean Knight Tile floor was exactly what we had hoped for.


We have just had a visit from George and Kevin to fit our new carpet and we are very pleased with the excellent service. Both young men were polite and helpful, also clearing away all old carpets and underlay plus hoovering resulting fluff. They are both a real credit to your company and we will certainly be recommending John Doe carpet fitting service to our family and friends.

Bury St Edmunds

Great store and great staff who are always happy to spend time with customers. Won't go anywhere else.


I had to drop you a message after being let down by the local housing association, after having to put you off fitting the carpets twice i was most pleased that your fantastic team fitted us in to there very busy schedule, your staff are an outstanding bunch of people. Special thanks to Alan for fantastic customer service way above the level anyone could expect, Mr Doe i am sure you are really proud of your workforce, they are just brilliant.


We are writing to say how pleased we are with the sofa, chair and cushions that we purchased from you on 5th August. We visited your store for the first time on Saturday 4th August during which time Patrick gave us very good advice on the sofa and possible choices of flooring/rug/carpet which would compliment the furniture. We took measurements home with us and returned to your store the following day when we saw Tracey and the other two ladies who were serving that day. All three were most helpful and again offered very useful advice. We found the whole experience very pleasant as all of the staff were very knowledgeable, friendly and helpful, but without pressurising us to buy. Unfortunately this is not something we are used to at our local furniture store in Bury St Edmunds. We would also like to mention how efficient your delivery men were and how much care they took of the furniture, especially as it was raining at the time. We are sorry that we did not email you earlier to express our pleasure in dealing with John Doe but thought that the service we received warranted praise and recognition. Please can our thanks be conveyed to everybody concerned.

Bury St Edmunds

Having now had carpets fitted and garden furniture delivered, I feel it only fair to congratulate you for the excellent manner in which your staff have dealt with our requirements. From the outset dealing with Lindsay, David and Hayley and not forgetting Simon, Steve, Keith, George and 3 other fitters. 2 carpenters and delivery guys Adrian and Kevin, it was a pleasure having them in our new home. The carpet fitters did a superb job, worked continuously and were most helpful. You didn't come recommended but from the internet, however we will have no hesitation in recommending 'Does' in the future. Thank you once again, we will be back.


Clearance Furniture Norfolk

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