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We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

Thank you so much for the work that you carried out here yesterday. We are delighted with the new carpets and your men were, once again, so skillful and pleasant.

On behalf of the 1st and 3rd Stowmarket Scout Group and the Stowmarket Scout Centre Project, thank you and all your men for all your work. I just want to say that the flooring looks great and we have had many compliments.

We would like to thank you all and particularly David in the Carpet Department, Malcolm who measured our rooms and Jon and Stuart who laid the carpet for making the whole experience of buying a new carpet such a pleasurable and such an easy one. Jon and Stuart were extremely helpful when they came, it was a relaxed and happy day and the two rooms look wonderful. David has been extremely helpful and I look forward to sorting out the bedrooms next. Thank you all very much.

A very good friend of ours to whom you supplied furniture and carpets, recommended you to us as we were looking for a new carpet for our lounge. Today this has been fitted, and we would like to put on record how very pleased we are with the end result. Keith and his colleague could not have been more helpful moving the furniture, removing the old carpet and cleaning up at the end. We are most delighted and next Spring we hope to do two more rooms so we will be back to see you. We would also like to put on record the courtesy shown and also the professional way your staff at the show room helped us in the selection of our carpet. Please pass on our thanks to the fitters for an excellent job.

We sought the services of John Doe of Diss off the back of several recommendations. We were very impressed at the level of customer service and attention to detail provided. Communication was stellar particularly with Nathan who continues to be a pleasure to deal with. We will certainly continue to use the services of Jonh Doe of Diss and cannot recommend them highly enough.