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Love the people, service and quality of everything we have purchased from carpets, beds, sofa, curtains, accessories, coffee tables and other side units. We will always go back

We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.

We bought new carpets for most of our house and were treated very well. Excellent service and excellent fitting!

I came in to your showroom today to look at your carpets. Having been in before and to date being assisted by three or four different members of your staff, I just felt I had to contact you to say that your customer service is the best I have ever experienced. Well done to you all. In these difficult financial times you really stand out and deserve a real pat on the back. Many thanks for today's service and many more in the future I'm sure. I have and will continue to recommend you to others.

I am very pleased with the carpet and I am so impressed with the service that I have received from your company. There were some problems which were dealt with in such a positive and helpful manner - thank you. I would definitely recommend you to others.

I am aware that most people write to complain these days but few consider saying thank you for a job well done. Well I felt I should write to say how happy I was with the service I received from Jon and Stuart who came to fit my carpet. It was a pleasure to have them in my home and they did a very professional job, quietly and with no fuss. They were extremely helpful in getting my furniture back in place and I would not hesitate to recommend them to anyone requiring their services in carpet fitting. So my thanks to them and to you. It is good to know that there are still really professional people around.