We have been truly delighted with the standard of workmanship and customer service that we have received from your team since placing our order for carpets and curtains at our new home. Nothing has been too much trouble and all have provided expert advice and guidance, particularly following the accident we had with our carpet. In particular we would appreciate you passing our our thanks to Alan and Lindsay who have gone out of their way to help but everyone we have dealt with has been superb. Many thanks, we would not hesitate to recommend John Doe
I felt I had to let you know how pleased we are with our wardrobes fitted today. The guys who fitted them were great - clean, tidy and very professional. They did everything that was asked including taking down and taking away the old shelving. We are new to this area so have not had any experience of shopping here for this type of product before but we will certainly be back again shortly requesting some more furniture for the other room.
Excellent service in the store. Staff are very friendly and helpful and the delivery service is superb. Nothing is too much trouble. Our bed was put together and our sofa was put down well. Both delivery men couldn't have been friendlier and more helpful. Excellent service from start to finish. Thank you.
We always rated John Doe as a first class retail outlet. Staff are friendly, professional and understand what customer service means. They act as advisers rather than sales staff. I value Stewart's comments on the range of beds and trust his judgement. His thoughts were echoed by Which reports and Telegraph mattress reviews. As a result we now have a Somnus Marquis Superking 14000-with classic style headboard, topper and bolster. The amazing thing is, we moved to Wales and John Doe agreed to deliver free of charge. Administration handled perfectly, delivery headed by M.D.- Charles, was faultless. (The van left at 3am and was here by 8am). Top marks for all aspects of the purchase.(NB. the bed lives up to its reputation!) We will be back.
We have been customers of John Doe for many years. We have purchased goods from all their departments and have always received excellent service. We have just recently purchased all our lighting from their new lighting department.
Love the people, service and quality of everything we have purchased from carpets, beds, sofa, curtains, accessories, coffee tables and other side units. We will always go back
Superb service from Stewart who helped out my dear mother-in-law Jill when her recent bed purchase wasn't quite right for her bad back. New softer mattress sorted with no questions asked. Would thoroughly recommend any friends who need a new bed or mattress to get down here as they have a very wide range at competitive prices and with the extra value of high quality service included too. Thanks Stewart!
The John Doe's guy in store couldn't do enough to help us out and sent us the best gang of lads ever. They came in force and carpeted the whole house in one afternoon, cleaned up after themselves and left the house immaculate. Thank you all so much for a 5* service.
The staff are very good. They were very friendly and nothing was too much trouble.
Superb choice of furniture, beds and carpets and excellent customer service from knowledgeable staff. Can not recommend enough.
